Beware when booking a ticket on line with British Airways.

If you make the smallest mistake and have booked a non-refundable ticket you cannot change it even if you phone them (BA) immediately.
I was booking a ticket for myself and my mother, I have to travel Business class for various reasons, and my mother asked to go economy for financial reasons. So I was booking her ticket. There was a question on the website asking if the person paying for this was travelling as well...I was...so I clicked yes. Doing that meant, I learned later, that my name was put on the ticket automatically. Booked it – paid for it...and then I saw that the ticket was in my name. So I immediately phoned my membership BA club. Explaining what happened. Could they possibly change the name to my mother’s? No! I had to buy a new ticket. All that was refunded was the airport tax. I lost £250 pounds.
This is not the first time it has happened to me with BA. When it happened last time, I wrote a letter to BA, and didn’t even get an answer back.
So beware and check and check again before paying anything to this airline.
Apart from that I love flying BA. But their online ticket sale is dangerous business.